Return and refund policy

No Return and Refund Policy for Personalized Print

At GiftFloral, we take great pride in crafting personalized Print items that are specially designed to meet your unique preferences. Each piece is meticulously created with attention to detail and quality. Due to the customized nature of our products, we have a strict no return and refund policy for personalized embroidery items. Please take note of the following points:

1. Personalization Process: Our personalized Print items are created based on the specifications provided by you during the order placement. This includes selecting the design, font, color, and any other customization options. We begin the embroidery process only after receiving your confirmation and payment.

2. Quality Assurance: We ensure that every personalized Print product undergoes thorough quality checks before it is dispatched. Our team works diligently to meet the highest standards to ensure your satisfaction.

3. Accuracy and Errors: It is crucial to review all customization details before confirming your order. Once an order is placed, changes cannot be made. Please double-check spelling, dates, initials, and any other personalized information to avoid inaccuracies.

4. Defective or Damaged Items: In the unlikely event that you receive a personalized Print item that is defective or damaged or Any size issues, please contact our customer support team within 48 hours of receiving the item. We will investigate the issue and provide a suitable resolution.

5. Customer Support: If you have any questions or concerns about your personalized Print order, feel free to reach out to our customer support team. We are here to assist you and address any inquiries you may have.

While we understand that circumstances can vary, our no return and refund policy for personalized Print items is in place to maintain the integrity and uniqueness of your customized product. We thank you for choosing GiftFloral for your personalized embroidery needs and appreciate your understanding of our policy. Your satisfaction is of utmost importance to us, and we look forward to providing you with exceptional products and service.